At Balaji TV Repair Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and physical address provided when you contact us, book a service, or request a quote.

  • Service-Related Information: Details about your LED TV, such as brand, model, and repair issues, to assist with diagnostics and service.

  • Website Usage Data: Non-personal information such as IP address, browser type, and pages visited, collected via cookies or analytics tools to improve our website.

How We Use Your Information

Your information is used to:

  • Process and schedule repair services.

  • Communicate with you regarding appointments, quotes, or service updates.

  • Improve our website and services through analytics.

  • Send promotional offers or updates (with your consent).

Data Sharing

We do not sell or share your personal information with third parties except:

  • With trusted service providers (e.g., payment processors) who assist in delivering our services, bound by confidentiality agreements.

  • When required by law or to protect our legal rights.

Data Security

We implement reasonable security measures to protect your data, including encryption and secure storage. However, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

You have the right to:

  • Request access to or correction of your personal information.

  • Opt out of promotional communications.

  • Request deletion of your data, subject to legal obligations.

Cookies

Our website may use cookies to enhance user experience. You can disable cookies through your browser settings, but this may affect website functionality.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date.

Contact Us

For questions or concerns about this Privacy Policy, contact us at:

  • Email: info@balajitvrepair.com

  • Phone: 8128577952

  • Address: Surat, Gujarat

Last Updated: July 19, 2025